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Delivery & Returns

Free Delivery over £75 within the UK 

This will be automatically added to your order at the check out.  

Same day Dispatch

Orders placed on our website before 2pm (Monday to Friday) will be processed and dispatched the same day subject to payment confirmation, while orders made on weekends and Bank Holidays will be sent the next working day.

All UK and international orders are sent by Royal Mail, Estimated time of delivery is 2-4 working days from receipt of the order for the UK and Ireland while items sent to international locations will vary considerably. (Usually 1-2 weeks) A faster service is available at an extra cost.  

Returns

If you are not completely happy with your purchase, we are happy to refund you providing you return your goods within 14 days of purchase. Items must be returned unused with all original packaging and must not have been worn, or show evidence of being worn. We offer EXCHANGE ONLY ON SALE ITEMS.  

Should you wish to exchange goods (i.e. a size bigger/smaller), first email us on itsmysisters@hotmail.com so we can ensure the product you want is available. 

Please send all refunds to 

It's My Sister's, 20 Malone DriveDownpatrick, BT30 6UD